conflict resolution and de-escalation

​FORMAT: ??? FIRST LINK DOESN'T WORK, PDF document (1 page) 
DESCRIPTION: This workshop provides practical skills to responding to crisis situations (such as anger, anxiety, or conflict) in order to de-escalate and move towards resolution. Practical skills include identifying a crisis, mindful responses to anger, and communication skills. This training is delivered by  Jordie Yule, M.A., c.o. from Montreal Therapy, who also provided the below Assertiveness Skills guide with step by step instructions for setting boundaries. 
LINK: Conflict Resolution and De-escalation Workshop Slides
LINK: ​​assertiveness_skills_guide.pdf

Wheelchair BASICS & etiquette 

FORMAT: Video (4 minutes) 
DESCRIPTION: This video will give you some guidance on basic wheelchair etiquette, including advice on to speak to someone with a wheelchair.
LINK: https://youtu.be/mxrBRd3f9oM  

​FORMAT: Video (3 minutes)  
DESCRIPTION: This video will give you guidance on how to maneuver a standard wheelchair.   
LINK: https://youtu.be/cGIplwpLZNE