Volunteers are matched with a senior member to help with a wide variety of computer and internet questions related to email, photo sharing, social media, and/or online services (such as banking). Matches meet on an ongoing basis, one-on-one, once a week for 1.5 to 2 hours. Volunteers are there to support and encourage seniors to: learn new skills or to further develop current skills; navigate new technology more confidently; and troubleshoot problems on their own. Members can rent tablets for free for two weeks.
Seniors who are members of the Generations Program can request the service even if they do not own a computer, tablet or smartphone, as meetings can take place at home or a public place with computer access, such as a library. Seniors can also come to our bi-weekly tech-café to receive tech help.
The goal of these visits is to decrease feelings of isolation and loneliness, by helping seniors become more integrated into society as it looks today.